Our Reviews

William B|2017 Buick Enclave

Confirmed Service Customer

4/28/2025

Minimal time to get car's regular service.

4/29/2025

Hi William, We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Smyrna, GA

Joseph L|2024 GMC Sierra 1500

Confirmed Sales Customer

4/28/2025

Michael Harrison worked to get me the best deal possible. There was an extra incentive on trade-in but alas, my truck was older than a 2011. Buying a car at the dealer is always a time-consuming experience but it was better than any of my past experiences.

Michael Harrison

4/29/2025

Hi Joseph, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Smyrna, GA

Bret S|2024 GMC Canyon

Confirmed Service Customer

4/30/2025

Awesome Dealership!

5/2/2025

Hi Bret, Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Acworth, GA

Aaron P|2023 GMC Yukon

Confirmed Service Customer

4/30/2025

Good

5/2/2025

Hi Aaron, Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

East Point, GA

Kenley F|2023 GMC Sierra 1500 Crew CAB 4WD

Confirmed Service Customer

5/1/2025

Great job! Leonard provided excellent customer service!

5/2/2025

Hi Kenley, We appreciate your positive review about your recent experience with Leonard! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Kennesaw, GA

Darryl G|2024 GMC Sierra 1500

Confirmed Service Customer

5/1/2025

They handle business customer always first

5/2/2025

Hi Darryl, Thank you so much for your positive comments about Capital Buick GMC, LLC! If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Thomas M|2024 GMC Sierra 1500

Confirmed Service Customer

5/1/2025

Fine.

5/2/2025

Hi Thomas, Thank you for the high star rating! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Smyrna, GA

Annette R|2021 Buick Encore GX

Confirmed Service Customer

5/5/2025

Leonard was amazing. Great customer service.

5/6/2025

Hi Annette, Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Judeth H|2025 Buick Envista

Confirmed Sales Customer

5/5/2025

When we came into the dealership I wasn't sure I was actually going to buy at that time. We purchased our new Envista by the time we left. The process was simple, easy, and the "why's" and "how's" were quickly answered.

Eron Stringer

5/6/2025

Hi Judeth, We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Acworth, GA

Mark L|2021 GMC 1500 Sierra

Confirmed Service Customer

5/7/2025

Service guy Rodi is very professional and knowledgeable - customer oriented.

5/8/2025

Hello Mark, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Adairsville, GA

Phillip C|2015 GMC Acadia

Confirmed Service Customer

5/7/2025

Great service from Raddy

5/8/2025

Hi Phillip, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Jeanette D|2019 GMC Acadia

Confirmed Service Customer

5/7/2025

Everything went great. Got my car serviced and was happy with everything.

5/8/2025

Hi Jeanette, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Smyrna, GA

Hani E|2022 Buick Envision

Confirmed Service Customer

5/9/2025

Excellent Service

5/12/2025

Hi Hani, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Smyrna, GA

Larry A|2015 Buick Verano

Confirmed Service Customer

5/12/2025

I always bring my 2015 Buick Verano to Capital Buick, because Radi makes sure that everything is taken care of.

5/12/2025

Hi Larry, Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Larry F|2022 GMC Yukon

Confirmed Service Customer

5/12/2025

I have a 2022 yukon wipers would not turn off they replaced several parts so I picked up Friday and on Saturday same issue so my car is back at the dealer. Hopefully they can find the problem this time.

5/12/2025

Hi Larry, We regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Leslie K|2014 GMC Acadia

Confirmed Service Customer

5/14/2025

Made an appointment to fix a recall notice about a week in advance. Showed up, they asked if we knew if they had the part in stock (how are we supposed to know your stock levels?), turns out they couldn’t make the repair since they didn’t have the part. What a waste of time!

5/15/2025

Hi Leslie, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

David C|2024 GMC Yukon

Confirmed Service Customer

5/17/2025

Service department is amazing . Thanks Radi

5/19/2025

Hello David, We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Smyrna, GA

Curtis F|2016 Buick Encore

Confirmed Service Customer

5/18/2025

Good

5/20/2025

Hi Curtis, Thank you so much for your high rating. We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Mableton, GA

Richard P|2025 GMC Yukon

Confirmed Sales Customer

5/19/2025

Everyone is very friendly and a great purchase experience with Errol

Errol McLean

5/20/2025

Hi Richard, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Atlanta, GA

Kelly H|2021 Buick Encore GX

Confirmed Service Customer

5/21/2025

Very professional and made my experience a great one very helpful!

5/25/2025

Hi Kelly, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Garry D|2018 GMC Terrain

Confirmed Service Customer

5/23/2025

I’ve asked them to inspect the car transmission, & report any issue. They failed to do so. They’ve ignored my request. Also it was too expensive to just replace a battery.

5/25/2025

Hi Garry, Here at Capital Buick GMC, LLC, we strive for excellence, and are disappointed to hear that you received anything less. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn this experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Earl S|2025 Buick Encore GX

Confirmed Sales Customer

5/23/2025

I had a great experience with Capital Buick. This was a return purchase and I went back to work with Rodney. He helped me make a decision and make the purchase. I was in and out in a couple hours.

Rodney Trimm

5/25/2025

Hi Earl, Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Atlanta, GA

James G|2017 Chevrolet Tahoe

Confirmed Service Customer

5/27/2025

very efficient was in and out with a loaner that I didn't expect to need or be offered. more repairs were needed than what i had scheduled. They were able to complete repairs and service on time. Really appreciate that they were open and able to get me taken care of on the holiday.

5/27/2025

Hello James, We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

08-Atlanta, GA

Edna S|2025 Buick Encore GX

Confirmed Sales Customer

5/27/2025

Theo and Donna were very helpful, patient, and efficient with the transaction.

Theo Petenzi

5/27/2025

Hello Edna, We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Louisville, GA

Michael O|2025 Buick Encore GX

Confirmed Service Customer

6/3/2025

Amy Windley was my Service Advisor and as usual did a great job for me. I had an oil change and tire rotation. It was handed in about an hour.I also had a small parts need and she went to the parts department herself to handle it. All around a great experience!

6/4/2025

Hi Michael, Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Martel C|2025 GMC Terrain

Confirmed Sales Customer

6/3/2025

The staff was very helpful, professional and I couldn't be any happier with the vehicle we eventually purchased. Theo and Jeancy were excellent and made the process of buying a new car stress-free.

Jeancy Sathoud

6/4/2025

Hi Martel, We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Marietta, GA

David J|2017 Buick Enclave

Confirmed Service Customer

6/12/2025

Was greeted warmly and waiting area was comfortable while I waited for my vehicle. Liked that there was an option for quiet room if I had work to do or lounge where there was a TV and vending items

6/13/2025

Hello David, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Phillip C|2015 GMC Acadia

Confirmed Service Customer

6/13/2025

Raddi always provides great service. Much appreciated!

6/15/2025

Hi Phillip, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Brenda L|2017 Buick Regal

Confirmed Service Customer

6/19/2025

Wonderful.

6/19/2025

Hi Brenda, Thank you for the high star rating! We're looking forward to your next visit with us! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Leslie K|2014 GMC Acadia

Confirmed Service Customer

6/21/2025

Took my Acadia in to get the recalled airbag replaced. (2nd attempt). Next day, the “service air bag “ light came on. Now I have to take it back again for them to run diagnostics!

6/23/2025

Hello Leslie, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 872-0704. We look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Jabari M|2022 GMC 1500 Sierra

Confirmed Service Customer

6/23/2025

Air filter was not attached to intake after my grill recall was performed

6/24/2025

Hi Jabari, We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 872-0704 to discuss this further. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Atlanta, GA

Barbara W|2024 GMC Terrain

Confirmed Service Customer

6/23/2025

Everything was great!

6/24/2025

Hello Barbara, We are so pleased you enjoyed your visit to Capital Buick GMC, LLC! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Elise J|2019 GMC Terrain

Confirmed Service Customer

6/23/2025

My advisor was courteous and nice

6/24/2025

Hi Elise, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Decatur, GA

Karen H|2025 Buick Envista

Confirmed Sales Customer

6/24/2025

Jeancy was my salesman, and he exhibited tenacity and professionalism that resulted in my purchasing a new car. He was kind and worked diligently to find me the vehicle I wanted, within my price range. If you're looking for a car salesman who actively listens and meets the customer where they are, you cannot go wrong with Jeancy. By the way, this is my second car I have bought from Capital Buick, and they service my vehicle. They consistently provide an outstanding customer experience. Check them out.

Jeancy Sathoud

6/25/2025

Hi Karen, We appreciate your positive review about your recent experience with us! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Mableton, GA

Veronica C|2025 Buick Envista

Confirmed Service Customer

6/29/2025

Great

6/30/2025

Hi Veronica, We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Douglasville, GA

Bruce M|2025 GMC Acadia

Confirmed Sales Customer

6/30/2025

Exceptional customer service!!! The sales team listened to me and kept me well informed throughout the process. I am thrilled with my new Acadia Denali and will definitely recommend Capital GMC and Theo Petenzi to business associates, friends and family.

Theo Petenzi

7/1/2025

Hi Bruce, Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Atlanta, GA

William W|2025 Buick Enclave

Confirmed Sales Customer

7/4/2025

Friendly staff with excellent communication and information skills. Your sales rep Jeancj too’his job seriously and helped with every question. An excellent employee to say the least.

Jeancy Sathoud

7/7/2025

Hi William, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Marietta, GA

Douglas D|2024 GMC Yukon

Confirmed Service Customer

7/9/2025

Check in/out was super-efficient.

7/10/2025

Hi Douglas, We are so happy to read such a great review about Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Darryl S|2025 Buick Envista

Confirmed Sales Customer

7/16/2025

Great customer service

Errol McLean

7/17/2025

Hi Darryl, Thank you so much for your positive comments about Capital Buick GMC, LLC! We can't wait to see you again, have a great day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200

Business Response

Atlanta, GA

William W|2025 Buick Enclave

Confirmed Service Customer

7/23/2025

Maintenance folks did five star, but the incompetence of the parts department pulled their score down. Amy as always did a great job. Alex in parts ordered the wrong part, extending the repair time.

7/24/2025

Hi William, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Marietta, GA

Joseph I|2024 GMC Yukon XL 1500

Confirmed Service Customer

10/2/2025

All work was completed quickly and everyone was very helpful

10/7/2025

Hi Joseph, It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213

Business Response

Woodstock, GA