Our Reviews
Adrian H|2025 Buick Envista
Confirmed Sales Customer
4/17/2025
Pablo at Capital Buick was absolutely amazing to work with! First off I HATE going to car dealerships! But Pablo made the experience effortless! My wife never asks for anything and rarely does anything for herself so when she expressed interest in the all new 2025 Buick Envista I knew I had to make that happen for her. I had called several dealerships and only Pablo at Capital Buick was able to win our business due to him being knowledgeable, attentive and ultimately very persistent in getting us the best deal! When I contacted other Buick dealers no one could beat or even match the price that Pablo was able to obtain for us. And being as though this was a gift for my wife Pablo went the extra special mile in making the purchase effortless. He was able to also get me a military discount as I am a veteran AND I had a trade in that he was able to get me at least $1,000 more than the trade in was worth via a special incentive! When we arrived to possession of the car we were literally in and out of the dealership in 30 minutes! I am in no way affiliated with nor a spokesman for Capital Buick in Smyrna, but if you’re in the market for a new car, truck or suv go see Pablo Avila at Capital Buick GMC and tell him Adrián sent you!
Pablo Avila
4/21/2025
Hello Adrian, Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Powder Springs, GA
Winifred T|2019 GMC Terrain
Confirmed Service Customer
4/12/2025
Took 5 hours for a 2 hour job.
4/14/2025
Hi Winifred, We're disappointed to hear of the negative experience you had at our location. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Donna S|2025 Buick Envista
Confirmed Sales Customer
4/18/2025
I saw the car I was looking for online and called. Within an hour I had an offer that was better than anything I had been offered by any other dealer. The car was reserved until I could get there 5 days later. Within an hour after my appointment time I was driving off in my new car
Clarence Flournoy
4/21/2025
Hi Donna, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're looking forward to your next visit with us! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Union City, GA
Joseph I|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/18/2025
All work was completed correctly and in a timely manner
4/21/2025
Hi Joseph, Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Woodstock, GA
Elvis V|2022 GMC 1500 Sierra
Confirmed Service Customer
4/18/2025
They were very thorough and good communication
4/21/2025
Hi Elvis, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Canton, GA
Bret S|2024 GMC Canyon
Confirmed Service Customer
4/18/2025
Great timly service. Waiting area was clean and comfortable.
4/21/2025
Hi Bret, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Acworth, GA
Adam T|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/18/2025
It was quick and complete and staff was great. However, my only complaint is the waiting room. The air freshener need to go. I have asthma and the phthalates used in air fresheners makes it difficult to breath. Normally, this isn't a problem, but if the air freshener is close to me or it is really powerful, it is a problem. I was located in the side room without the TV so that I could work. I could not locate the source so I propped open the door with a chair to get some fresh air inside. Unfortunately, it was only 50 degrees outside so the room became cold, but I could breath, so there was a trade off there.
4/21/2025
Hi Adam, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Joseph L|2024 GMC Sierra 1500
Confirmed Sales Customer
4/28/2025
Michael Harrison worked to get me the best deal possible. There was an extra incentive on trade-in but alas, my truck was older than a 2011. Buying a car at the dealer is always a time-consuming experience but it was better than any of my past experiences.
Michael Harrison
4/29/2025
Hi Joseph, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Smyrna, GA
Bret S|2024 GMC Canyon
Confirmed Service Customer
4/30/2025
Awesome Dealership!
5/2/2025
Hi Bret, Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Acworth, GA
Aaron P|2023 GMC Yukon
Confirmed Service Customer
4/30/2025
Good
5/2/2025
Hi Aaron, Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
East Point, GA
Rodney T|2021 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
Customer service was good waiting time was good pretty quick over all experience was great.
4/22/2025
Hi Rodney, We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
William B|2017 Buick Enclave
Confirmed Service Customer
4/28/2025
Minimal time to get car's regular service.
4/29/2025
Hi William, We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Kenley F|2023 GMC Sierra 1500 Crew CAB 4WD
Confirmed Service Customer
5/1/2025
Great job! Leonard provided excellent customer service!
5/2/2025
Hi Kenley, We appreciate your positive review about your recent experience with Leonard! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Kennesaw, GA
Darryl G|2024 GMC Sierra 1500
Confirmed Service Customer
5/1/2025
They handle business customer always first
5/2/2025
Hi Darryl, Thank you so much for your positive comments about Capital Buick GMC, LLC! If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Annette R|2021 Buick Encore GX
Confirmed Service Customer
5/5/2025
Leonard was amazing. Great customer service.
5/6/2025
Hi Annette, Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Judeth H|2025 Buick Envista
Confirmed Sales Customer
5/5/2025
When we came into the dealership I wasn't sure I was actually going to buy at that time. We purchased our new Envista by the time we left. The process was simple, easy, and the "why's" and "how's" were quickly answered.
Eron Stringer
5/6/2025
Hi Judeth, We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Acworth, GA
Jeanette D|2019 GMC Acadia
Confirmed Service Customer
5/7/2025
Everything went great. Got my car serviced and was happy with everything.
5/8/2025
Hi Jeanette, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Larry A|2015 Buick Verano
Confirmed Service Customer
5/12/2025
I always bring my 2015 Buick Verano to Capital Buick, because Radi makes sure that everything is taken care of.
5/12/2025
Hi Larry, Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Larry F|2022 GMC Yukon
Confirmed Service Customer
5/12/2025
I have a 2022 yukon wipers would not turn off they replaced several parts so I picked up Friday and on Saturday same issue so my car is back at the dealer. Hopefully they can find the problem this time.
5/12/2025
Hi Larry, We regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Leslie K|2014 GMC Acadia
Confirmed Service Customer
5/14/2025
Made an appointment to fix a recall notice about a week in advance. Showed up, they asked if we knew if they had the part in stock (how are we supposed to know your stock levels?), turns out they couldn’t make the repair since they didn’t have the part. What a waste of time!
5/15/2025
Hi Leslie, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
David C|2024 GMC Yukon
Confirmed Service Customer
5/17/2025
Service department is amazing . Thanks Radi
5/19/2025
Hello David, We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Curtis F|2016 Buick Encore
Confirmed Service Customer
5/18/2025
Good
5/20/2025
Hi Curtis, Thank you so much for your high rating. We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Mableton, GA
Earl S|2025 Buick Encore GX
Confirmed Sales Customer
5/23/2025
I had a great experience with Capital Buick. This was a return purchase and I went back to work with Rodney. He helped me make a decision and make the purchase. I was in and out in a couple hours.
Rodney Trimm
5/25/2025
Hi Earl, Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Atlanta, GA
James G|2017 Chevrolet Tahoe
Confirmed Service Customer
5/27/2025
very efficient was in and out with a loaner that I didn't expect to need or be offered. more repairs were needed than what i had scheduled. They were able to complete repairs and service on time. Really appreciate that they were open and able to get me taken care of on the holiday.
5/27/2025
Hello James, We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
08-Atlanta, GA
Thomas M|2024 GMC Sierra 1500
Confirmed Service Customer
5/1/2025
Fine.
5/2/2025
Hi Thomas, Thank you for the high star rating! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Mark L|2021 GMC 1500 Sierra
Confirmed Service Customer
5/7/2025
Service guy Rodi is very professional and knowledgeable - customer oriented.
5/8/2025
Hello Mark, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Adairsville, GA
Phillip C|2015 GMC Acadia
Confirmed Service Customer
5/7/2025
Great service from Raddy
5/8/2025
Hi Phillip, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Hani E|2022 Buick Envision
Confirmed Service Customer
5/9/2025
Excellent Service
5/12/2025
Hi Hani, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Smyrna, GA
Richard P|2025 GMC Yukon
Confirmed Sales Customer
5/19/2025
Everyone is very friendly and a great purchase experience with Errol
Errol McLean
5/20/2025
Hi Richard, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Atlanta, GA
Kelly H|2021 Buick Encore GX
Confirmed Service Customer
5/21/2025
Very professional and made my experience a great one very helpful!
5/25/2025
Hi Kelly, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Garry D|2018 GMC Terrain
Confirmed Service Customer
5/23/2025
I’ve asked them to inspect the car transmission, & report any issue. They failed to do so. They’ve ignored my request. Also it was too expensive to just replace a battery.
5/25/2025
Hi Garry, Here at Capital Buick GMC, LLC, we strive for excellence, and are disappointed to hear that you received anything less. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn this experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
David J|2017 Buick Enclave
Confirmed Service Customer
6/12/2025
Was greeted warmly and waiting area was comfortable while I waited for my vehicle. Liked that there was an option for quiet room if I had work to do or lounge where there was a TV and vending items
6/13/2025
Hello David, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Phillip C|2015 GMC Acadia
Confirmed Service Customer
6/13/2025
Raddi always provides great service. Much appreciated!
6/15/2025
Hi Phillip, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Brenda L|2017 Buick Regal
Confirmed Service Customer
6/19/2025
Wonderful.
6/19/2025
Hi Brenda, Thank you for the high star rating! We're looking forward to your next visit with us! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Jabari M|2022 GMC 1500 Sierra
Confirmed Service Customer
6/23/2025
Air filter was not attached to intake after my grill recall was performed
6/24/2025
Hi Jabari, We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 872-0704 to discuss this further. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Atlanta, GA
Elise J|2019 GMC Terrain
Confirmed Service Customer
6/23/2025
My advisor was courteous and nice
6/24/2025
Hi Elise, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Decatur, GA
Karen H|2025 Buick Envista
Confirmed Sales Customer
6/24/2025
Jeancy was my salesman, and he exhibited tenacity and professionalism that resulted in my purchasing a new car. He was kind and worked diligently to find me the vehicle I wanted, within my price range. If you're looking for a car salesman who actively listens and meets the customer where they are, you cannot go wrong with Jeancy. By the way, this is my second car I have bought from Capital Buick, and they service my vehicle. They consistently provide an outstanding customer experience. Check them out.
Jeancy Sathoud
6/25/2025
Hi Karen, We appreciate your positive review about your recent experience with us! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Mableton, GA
Veronica C|2025 Buick Envista
Confirmed Service Customer
6/29/2025
Great
6/30/2025
Hi Veronica, We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Douglasville, GA
Bruce M|2025 GMC Acadia
Confirmed Sales Customer
6/30/2025
Exceptional customer service!!! The sales team listened to me and kept me well informed throughout the process. I am thrilled with my new Acadia Denali and will definitely recommend Capital GMC and Theo Petenzi to business associates, friends and family.
Theo Petenzi
7/1/2025
Hi Bruce, Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Atlanta, GA
Edna S|2025 Buick Encore GX
Confirmed Sales Customer
5/27/2025
Theo and Donna were very helpful, patient, and efficient with the transaction.
Theo Petenzi
5/27/2025
Hello Edna, We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Louisville, GA
Michael O|2025 Buick Encore GX
Confirmed Service Customer
6/3/2025
Amy Windley was my Service Advisor and as usual did a great job for me. I had an oil change and tire rotation. It was handed in about an hour.I also had a small parts need and she went to the parts department herself to handle it. All around a great experience!
6/4/2025
Hi Michael, Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Martel C|2025 GMC Terrain
Confirmed Sales Customer
6/3/2025
The staff was very helpful, professional and I couldn't be any happier with the vehicle we eventually purchased. Theo and Jeancy were excellent and made the process of buying a new car stress-free.
Jeancy Sathoud
6/4/2025
Hi Martel, We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Marietta, GA
Leslie K|2014 GMC Acadia
Confirmed Service Customer
6/21/2025
Took my Acadia in to get the recalled airbag replaced. (2nd attempt). Next day, the “service air bag “ light came on. Now I have to take it back again for them to run diagnostics!
6/23/2025
Hello Leslie, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 872-0704. We look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Barbara W|2024 GMC Terrain
Confirmed Service Customer
6/23/2025
Everything was great!
6/24/2025
Hello Barbara, We are so pleased you enjoyed your visit to Capital Buick GMC, LLC! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Joseph I|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/2/2025
All work was completed quickly and everyone was very helpful
10/7/2025
Hi Joseph, It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Woodstock, GA
William W|2025 Buick Enclave
Confirmed Sales Customer
7/4/2025
Friendly staff with excellent communication and information skills. Your sales rep Jeancj too’his job seriously and helped with every question. An excellent employee to say the least.
Jeancy Sathoud
7/7/2025
Hi William, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Marietta, GA
Douglas D|2024 GMC Yukon
Confirmed Service Customer
7/9/2025
Check in/out was super-efficient.
7/10/2025
Hi Douglas, We are so happy to read such a great review about Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA
Darryl S|2025 Buick Envista
Confirmed Sales Customer
7/16/2025
Great customer service
Errol McLean
7/17/2025
Hi Darryl, Thank you so much for your positive comments about Capital Buick GMC, LLC! We can't wait to see you again, have a great day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
Atlanta, GA
William W|2025 Buick Enclave
Confirmed Service Customer
7/23/2025
Maintenance folks did five star, but the incompetence of the parts department pulled their score down. Amy as always did a great job. Alex in parts ordered the wrong part, extending the repair time.
7/24/2025
Hi William, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Marietta, GA