370 Reviews Found
Confirmed Service Customer
Zack delivered the best customer service experience I have received at this dealership.
Samuel H.
Atlanta
Business Response
Hi Samuel, Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I was blindsided by the 30+% change for a oil change and a tire rotation.
Annsonita R.
Atlanta
Business Response
Hello Annsonita, We are disappointed to see your low star rating. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Wonderful family dealership that we have trusted to buy and service multiple cars. Dealerships as good as this one is hard to find.
Elizabeth H.
Marietta
Business Response
Hi Elizabeth, We are so happy to read such a great review about Capital Buick GMC, LLC! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi David, Thanks for your praise of our team. We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great customer service. Zach is wonderful and keeps me informed on what needs to be done.
Phyllis G.
Riverdale
Business Response
Hello Phyllis, We appreciate your positive review about your recent experience with Zach! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Everyone was so nice and helped me get back to work.
Kristi P.
Douglasville
Business Response
Hello Kristi, Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Angel and Charles were great to deal with. Charles in finance helped make the transaction and financing process very smooth and showed all details and explained a lot. Probably the best finance manager I ever dealt with to be honest.
Osama F.
Lilburn
Business Response
Hi Osama, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! If you have any further questions, please don't hesitate to reach out! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Work was completed quickly and professionally. Thank you again for a great experience.
Kevin D.
Smyrna
Business Response
Hello Kevin, It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Theo was awesome. Everyone I interacted was top notch. Great experience!!
Patricia M.
Buchanan
Business Response
Hello Patricia, Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hello Larry We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Service technician actually took time to explain what is possibly going on with my car and provided great suggestions regarding the upkeep and maintenance. My problem is I received an email from the dealership and made a same-day appointment for an oil change however when I arrived there was no record of it in the system so there's some kind of disconnect that needs to be addressed. They still got me in and out despite that so I was appreciative.
Batecia L.
Fairburn
Business Response
Hello Batecia, We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! We will use your comments to refine our efforts to ensure this issue does not happen again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
I’ve purchased 2 vehicles from this dealership. They have great customer service. I would recommend this dealership to anyone.
Seneca M.
Sarasota
Business Response
Hello Seneca, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Buick GMC, LLC. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Leonard and Zak are knowledgeable and kind. They are honest and work hard to get the customers out quickly.
Bernice M.
Austell
Business Response
Hello Bernice, We're glad to hear you found Leonard and Zak knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Professional Friendly Staff. Able to make repairs in a timely manner.
Joseph W.
Powder Springs
Business Response
Hi Joseph, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
My experience was great could have not been better thanks again
Todd E.
Lithonia
Business Response
Hello Todd, We're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Pablo was great to work with and one of the better sales experiences I’ve had. Wish I lived in Atlanta so I could have vehicle serviced there as well!
James B.
Charleston
Business Response
Hi James, Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Juanita, Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Bruce, We are so happy to read such a great review about Capital Buick GMC, LLC! We're looking forward to your next visit with us! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Roddy, my service technician/consultant, was excellent. Very friendly, knowledgeable, responsive and understanding. He did a great job explaining the issues and recommendations.
Steven H.
Atlanta
Business Response
Hello Steven, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I brought my car in for oil change and transmission flush. Customer Service, as always, was excellent. I had a slight issue after receiving service…car started smoking about a mile away from the dealership. I promptly call the service department to tell them what was happening and was returning to have it looked at. They figured out the issue, resolved it right away and I was good to go! Everyone was responsive and professional! Kudos!
Vanessa J.
Smyrna
Business Response
Hello Vanessa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213