473 Reviews Found
Business Response
Hello Jacquelin, Thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Thomas, We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Servio, Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hey James, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
service staff were very good and explained everything well. An upgrade to waiting area would be nice though.
James G.
08-Atlanta
Business Response
Hi James, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hi David, Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Once I got in touch with a real person, (Zach) the service was impeccable. I called three times and left a voice message and also filled out an online form requesting an appointment. No response. Would recommend checking the voice messages and monitoring the website. My experience at the dealership was outstanding. Zach was ill but Leonard stepped in and all was a fast and efficient.
Randy K.
Oxford
Business Response
Hello Randy, Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I just had a hole in the muffler they wanted to remove both muffler. The only thing needed to be done was for them to fix the hole. I took the car to a muffler place they fix it for $50 instead of 2100 that you guys wanted to charge me.
Kedera D.
Marietta
Business Response
Hello Kedera, We are disappointed to learn of your experience here at Capital Buick GMC, LLC. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I had a great experience. I was able to get in for work on my truck. Zach Hamby was my service advisor. Very professional and did a great job getting me in and out. Customer Service is important and Zach was A+.
David P.
Kennesaw
Business Response
Hi David, Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I love the way they treat n respect the customers
Fields R.
Mableton
Business Response
Hi Ruby, Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Amelia, thank you again for taking the time to let us know how we did. We hope you have a great day! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Always professional & quick. I have a GMC dealership up the street from me but will happily drive 30 miles to make sure Capital is the only dealership to work on my truck.
Garin B.
Duluth
Business Response
Garin, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Tom, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Only went in for a service, but it is a well run efficient set up at Capital Buick
Susan L.
Marietta
Business Response
Hello Susan, thank you for your kind words and this wonderful review! Until the next time we meet, take care! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Raymond, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Radi always does a great job of taking care of me
Russell B.
Marietta
Business Response
Russell, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day. Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Thanks for the use of the liner vehicle. As always Radi and Juan took care of my car
Jerome S.
Powder Springs
Business Response
Hi Jerome, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great service, as always. Easy to schedule appointment. Service personnel are always great and they provide service quickly.
Taylor M.
Marietta
Business Response
Taylor, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I asked for oil change and tire rotation. I did not receive the tire rotation. The service person said oh well you had one last time. Every time you change your oil tires should always be rotated. The life of tires last much longer.
Matthew T.
Smyrna
Business Response
Hello Matthew, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Cathy, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200