594 Reviews Found
Confirmed Service Customer
Ben was very helpful, communicated well with me. He was able to get me a loaner for the day and had my car done at a reasonable time
Monica S.
Atlanta
Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
I didn't have a single issue while I was getting my vehicle serviced. I went for a nice walk and when I returned the staff kept me up to date on what was going on until my vehicle was ready.
James, P.
Marietta
Business Response
Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Thomas. - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
I am always amazed by the level of service here! I cannot recommend your dealership enough!
Anna C.
Atlanta
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!
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Confirmed Sales Customer
Easiest vehicle purchase in my 50 years of driving. More than professional and courteous teams from Sales to Finance. An abundant choice of vehicles made me feel like a kid in a candy store. Thanks in particular to Rodney and Donna for their help. I wholeheartedly recommend Capital GMC-BUICK on Cobb Parkway in Marietta, GA.
Gregory C.
Austell
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Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Capital Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Confirmed Service Customer
The customer service was great. Very friendly staff. Very helpful, answered all questions. My vehicle was serviced in a timely manner and the rates were reasonable.
Bernice B.
Smyrna
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Confirmed Service Customer
They performed all services requested and one maintenance issue in just over an hour. It was timely and efficient and my service adviser kept me well informed.
Justin C.
Atlanta
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Very professional Solved my problem. Picked up car and made repairs.
Charles S.
Powder Springs
Business Response
Hi there! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
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Business Response
Thank you for taking the time to share your feedback, Robert. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Sales Customer
My experience was good,I didn't expect them to be so fast.
Joel B.
Smyrna
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Most of the people I dealt with were extremely pleasant! There are always one or two that aren't. Those one or two should not be allowed to answer the phone or deal with the public at all. That prevent me from giving you all the highest rating.
Annetta E.
Mableton
Business Response
Annetta, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Capital Buick GMC, we value our customers and we look forward to seeing you soon.
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Confirmed Service Customer
I always buy GM vehicles, this is my 1st Buick. Typically when I get my oil changes at Chevrolet or Cadillac, I get an interior and exterior detail with my oil changes. I was underwhelmed on yesterday.
Rahsheen L.
Marietta
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Confirmed Service Customer
I would like to share my wonderful experience with the help of your "Service Advisor Mr. Radi Rafailov", I had call Radi about an issue with my 2015 GMC Terrain and without hesitation, Radi knew exactly what the problem and immediately, set in motion to get the issue resolved. I was so impressed with how Helpful, Knowledgeable & His overall expertise in getting me in & out on the service appointment. I think he definitely, A Great Asset to the Service Department & Capital GMC Dealership. I'm Disabled U.S. Air Force War Veteran & he has been very considerable of that and I appreciate him for his kindness.
Khris G.
Mableton
Business Response
Khris , we sincerely appreciate your feedback. Each employee is a valued member of the Capital Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
very friendly people who took me in right away, very easy to schedule service online, very comfortable waiting area. Will definitely go back here instead of somewhere like a jiffy lube because i feel like they aren't trying to sneak something over on me like getting me to buy a new air filter every time I go!
Taylor S.
Marietta
Business Response
Taylor, we sincerely appreciate your feedback. Each employee is a valued member of the Capital Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Suzanne, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for taking the time to share your feedback, John. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!