627 Reviews Found
Confirmed Service Customer
Got a flat tire on the way in to work at 5am. You replaced it, adjusted my alignment and had me on my way by 1030am. Could not be happier! You guys rock. Thanks,
Mark L.
Atlanta
Business Response
Hello, we are glad we could help! Thank you for choosing Capital Buick GMC and we hope to see you again.
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Confirmed Service Customer
Excellent communication. Service was done thoroughly and in a timely manner. Staff was a pleasure to work with.
Andy K.
Mableton
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
prompt, friendly. Gave me a loaner car . Made sure loaner car was clean and functioning properly. Performed the service on my vehicle that day so I only needed the loaner car for one day
Annette B.
Atlanta
Business Response
Thank you for choosing Capital Buick GMC as your first choice for all your automotive needs!
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Confirmed Service Customer
I was told on the phone that the total of my service would be 650, but then in person, he hadn't told me the entire price over the phone- he misunderstood my question on the phone, and then the total was 884 dollars. I wouldn't have done all of the services had I known that was the total price. Also, I expect my car to be run through the car wash when I pay close to 1,000 for maintenance at a dealership, and it was not.
Katie E.
Smyrna
Business Response
Katie, thank you for this positive rating! Have a great day. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I wasn't satisfied with this visit because they didn't rotate my tires. They usually do when I come and get an oil change but this time the customer service representative told me they couldn't do it because I have spacers on my vehicle. I've had spacers on my vehicle since I've been going to this dealership in 2017. It has never been a problem before yesterday.
Therron C.
Austell
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
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Confirmed Service Customer
Morgan worked with me. He was amazing. I wasn���t sure if I had a problem but wanted to check it out. He got me in within a couple of hours. I had to bring my one year old granddaughter with me. I needed help carrying her in as she was in her car seat and it was very heavy. Morgan was more than happy to help. We were there for a little over two hours. The noise I heard wasn���t a problem but I ended up doing three maintenance jobs on my car since I was already there anyway. Morgan checked on us several times. That little baby was miraculously as good as gold but it could have gone a different way. We were treated with such kindness. Thanks so much Morgan and Capital Buick for taking our initially tense situation and turning it into a very pleasant one.
Elizabeth E.
Austell
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Just great and professional people in the service department always courteous and respectful.l thank you.
Tommy R.
Lawrenceville
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Business Response
Priest, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Hello, we are glad we could help! We hope to see you soon!
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Business Response
Hi there, thank you so much for your positive comments about Capital Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Howard in the service department went above and beyond to stay open late and ensure I was able to pick up my car after I ran into significant delays that kept me from picking up
Norbert H.
Atlanta
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Buick GMC. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My case manager seemed to really know what he was talking about.
Tom W.
Marietta
Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Reminded me of the way it use to be. Friendly small town feeling
Christopher R.
Oakman
Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Christopher was amazing, as was the whole team. Wonderful experience.
Jocelyne G.
Smyrna
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Please let Zach know he is amazing. Absolutely wonderful to work with and just an all around awesome guy.
Mitchell P.
Woodstock
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Had a problem, dealer worked hard to correct the problem. Great service, very customer care giving me a vehicle to drive!
Juanita P.
Marietta
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC and we hope to see you again soon!