458 Reviews Found
Business Response
Hello Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Larry, thank you so much for your positive comments about Capital Buick GMC, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The wait was not too long for service and the service was very good. Would help to have more customer service representatives to assist with checking in to prevent the long wait time.
Madelene W.
Austell
Business Response
Hello Madelene, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Robert, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC
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Confirmed Service Customer
My appointment was made on line and the service writer was prepared for my visit. My Acadia was serviced quickly, all necessary work completed. I was on my way home in less than 2 hrs. I'm very satisfied with the experience.
Anthony W.
Atlanta
Business Response
Hey Anthony, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC
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Confirmed Service Customer
I brought my truck in after I received dashboard and OnStar warnings about an issue with brake fluid/stabiltrack. The brakes were working fine. I was told I needed new brake pads and something else and the sensor for the brake fluid was malfunctioning. I was expecting a small job when I went in and it ended up being over $1000.00. That said, I do believe that the service writer and techs were being honest with me. The work was done in a timely manner and everything has been working fine since I got my truck. (They also washed it, which I appreciated.)
Kevin S.
Marietta
Business Response
Hello Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hey Tonissa, thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Maxy, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hey Charles, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Professional, prompt service. Understood the need for my visit. After service, answered my questions and provided tips on at home care for my vehicle.
Melanie M.
Douglasville
Business Response
Hey Melanie, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great communication and quick service!
Lindsey K.
Sandy Springs
Business Response
Hey Lindsey, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
It’s very good mostly the cells person his name is Theo is amazing he is very good like family member I wish GMC captole use him for more position on my opinion he can feet for headcounter
Mulugeta S.
Stone Mountain
Business Response
Hey Mulugeta, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My prior service tech is no longer there and so I met and worked with Radi Rafailov for this first time during this service visit. Radi did an excellent job and I look forward to working with him again in the future.
Steve M.
Marietta
Business Response
Hello Steve, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC
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Business Response
Hello Barbara, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
hidden cost that donna Morgan never answered regarding where my $3700 discount ever was a reduction off the published list price... it never show up on the retail sales paperwork. she said you will never see it... she is right it is never to be seen, my expectation was that it should be deducted from msrp... never happened. I did get the 4.49% loan which I was told I lost the GM 1000 off. that still should leave $2700. sounds like all smoke and mirrors never to trust your dealership. Maybe I'm just not smart enough to understand, I tried to get clarification from Donna... never made sense, thus I am left with a never positive experience with Capital and any opinion if shared with others.Wish you would publish my response!!!!!! Brooxie was positive!
Richard S.
Atlanta
Business Response
Hello Richard, we regret to hear about the situation you have described. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
I was there to get my windshield replaced and asked if I could make an appointment to get my oil changed since it was getting close to closing time. The team did not hesitate and offered to do it right then since I was there. I appreciated it greatly! Wonderful service!
Roshell S.
Decatur
Business Response
Hi Roshell, thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Service advisor Zachery Hamby made sure I had the information I needed in what required attention. I went in for just an oil change, he ended up taking care of other services I needed within the shortest possible time. I even had my emissions done which saved me one more stop. Zachery was pleasant, professional and knowledgeable. He was able to suggest what needed without been pushing like a sales man. He has a great personality and I will recommend him to family and friends. He is an asset to your service department
Rahilu J.
Marietta
Business Response
Hi Rahilu, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great team and great service. Thank you.
Christopher B.
Atlanta
Business Response
Hi Christopher, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hey Gloria, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi Larry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!