601 Reviews Found
Confirmed Service Customer
Very good service. Short time waiting as service was done quickly because I had an appointment.
Anthony W.
Douglasville
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Capital Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Freebie oil change, tire rotation as part of new vehicle purchase. For non-warranty work dealers still have the reputation of being too expensive.
Mark H.
Mableton
Business Response
We sincerely appreciate your feedback. Feel free to call or email anytime you have questions or concerns.
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Confirmed Service Customer
they charged me 754.00 dollars i left there with the same problem i had when i brought my car in my warning lights are still on, now they wanted me to pay again to have the same problem fixed that wasn't fixed the first time,very unhappy with this dealership, i'm taking them to court and i'm calling better call harry at 46Fox news, i work to hard to pay for there mistakes.
Ron N.
Atlanta
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Confirmed Service Customer
Very courteous staff. Adriaan was very attentive to my needs.
Jennifer F.
Mableton
Business Response
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at Capital Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Outstanding customer service. Very impressed with the team and how responsive they are.
Mark L.
Atlanta
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
THE DEALER WAS READY/PREPARED WHEN I ARRIVED AND GOT RIGHT ON MY VEHICLE.I BELIEVE THE ADDITION OF TIM IN SERVICE WILL PROVE TO MAKE A BIG DIFFERENCE.
Timothy C.
Fayetteville
Business Response
Timothy, we're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Hi Kevin, we are so happy to read such a great review about Capital Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Adrianne is the best service technician! I am always treated as if I am the only customer with personal and profession attention.
Monique V.
Mableton
Business Response
Monique, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Anthony, we appreciate the kind words!
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Confirmed Sales Customer
Sarah and JJ were very king and helpful. Straight forward transaction.
Brandon M.
Prosperity
Business Response
Thanks for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
Good experience. Waiting for Rodney to set up a time to get my heated seats & fog lamps installed.
Donald E.
Covington
Business Response
Hi Donald, we are very happy we could provide you with a positive experience! We hope you have a great day!
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Business Response
Michael, we appreciate the kind words!
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Confirmed Service Customer
Debbie in your service department is outstanding! Hats off to her for her can-do attitude.
Kristin L.
Atlanta
Business Response
Kristin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Capital Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
Everything was great except wait time, 1:15 for an oil change with appointment is way too long.
James V.
Kennesaw
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone made me feel they knew and took care of my requests
Paul F.
Marietta
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
I like the way the service representatives take he time to explain the problem and resolve it.
Alexis J.
Atlanta
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Confirmed Service Customer
I came on 12/29 for my 5 point inspection / check engine light coming on two days prior. Radi was my tech and he was helpful. Fixed my problem plus assisted me with things covered under my wareanty. I was there about 2 hrs. I am here again 12/31 getting my brake pedal fixed under my wareanty and they gave out sandwiches. Nice thoughtful place. Highly recommend
April R.
Atlanta
Business Response
Thank you for taking the time to share your feedback, April. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Everything was explained in great detail and service was fast and great
Ricardo M.
Mableton
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Glad you had a great experience!