477 Reviews Found
Confirmed Service Customer
I love the way they treat n respect the customers
Fields R.
Mableton
Business Response
Hi Fields, Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Amelia, thank you again for taking the time to let us know how we did. We hope you have a great day! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Always professional & quick. I have a GMC dealership up the street from me but will happily drive 30 miles to make sure Capital is the only dealership to work on my truck.
Garin B.
Duluth
Business Response
Garin, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Tom, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Only went in for a service, but it is a well run efficient set up at Capital Buick
Susan L.
Marietta
Business Response
Hello Susan, thank you for your kind words and this wonderful review! Until the next time we meet, take care! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Raymond, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Radi always does a great job of taking care of me
Russell B.
Marietta
Business Response
Russell, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day. Regards, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Thanks for the use of the liner vehicle. As always Radi and Juan took care of my car
Jerome S.
Powder Springs
Business Response
Hi Jerome, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great service, as always. Easy to schedule appointment. Service personnel are always great and they provide service quickly.
Taylor M.
Marietta
Business Response
Taylor, your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Buick GMC, LLC and we hope to see you again soon! Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I asked for oil change and tire rotation. I did not receive the tire rotation. The service person said oh well you had one last time. Every time you change your oil tires should always be rotated. The life of tires last much longer.
Matthew T.
Smyrna
Business Response
Hello Matthew, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Regards, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Cathy, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Radi, by far has been the best advisor I have dealt with amongst CHEVY/GM dealerships over the years. While trust in dealerships are hard, he has earned mine so far.
Cornelius B.
Douglasville
Business Response
Hello Cornelius Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hello Michael, We're happy to hear you had such a positive experience with Zachery! If you have any further questions, please don't hesitate to reach out! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Business Response
Hi Barbara, We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Service Men at time of check in are very unfriendly, did not speak until I spoke first, need better people skills, when picking up Vehicle service man was not there 5 min. Later I got checked out by some one else.
Harold C.
Smyrna
Business Response
Hello Harold, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (770) 872-0704 so we can discuss your experience further. We look forward to hearing from you. Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
From start to finish our salesman, Theo Petenzi, was thorough and thoughtful. He made the transaction so easy. In talking with him first by phone he went above and beyond to find us what we were looking for. Then, at the dealership, he explained everything so that we could understand and I never felt that he was talking down to us. He is definitely an asset to your dealership and we can highly recommend him and everyone else we came in contact with for that matter. We LOVE everything about our new Buick and look forward to driving it for many years to come!
Darlene U.
Murfreesboro
Business Response
Hello Darlene, We're so glad you enjoyed working with Theo. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Business Response
Hi Shaniecesha, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770 ) 618-7213
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Business Response
Hello Jose, Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
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Business Response
Hello Scott, We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Thank you so much again for your feedback! We hope you have a great day! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I just purchased the vehicle..I knew there was a recall..I was a little nervous about the used car inspection I had requested just because with used car you really never know.. come to find out the car checked out well
Steven P.
Marietta
Business Response
Hi Steven, Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213