Customer Reviews

My truck was towed by on Star to the dealer and a week later I was told the vehicle was ready and only needed a battery. After buying the battery and leaving the dealership 10 minutes later the same error codes came back on. I them left the truck for weeks and they could not find anything wrong with the truck initially. The error codes came on once but not again where the dealer could fix anything. When I picked up my truck there was no paperwork stating what the technicians did or did not do electric and or engine diagnostic. The inside of the truck was covered in pollen as information thon windows were left down. The air conditioning was broken so the dealership was asked to fix th air conditioner. The air conditioner was fixed; maybe the windows had to be left down and that is how the pollen got inside the truck. The error codes were off when I picked up the truck April 2nd but today the same issues started again. I hope that I can safely drive the truck tomorrow without fighting the power steering.

Dropped my car off at my apt time, 9 am, waited for hrs, no updates, finally had to ask for my car back at 230...I was there for an oil change and nothing....NOTHING was done. Total waste of time.

Fast service,courteous staff, and reasonable pricing with no upsell of unneeded items.

The manager and radi are professional people.they really did Super job, on my truck.they would not release my truck,until GMSent them the right parts.great team. I had a real good experience there.my truck runs 100percent better.thanks to everyone in the service department.

Finally picking up my vehicle. The radio is now frozen and will not connect to GMC bluetooth. Instructed dealership not to allow previous advisor nor tech to handle my vehicle but they did. It was one issue now thid

It was pleasant and quick!

I can honestly say that the service I received was excellent. Jamie, my service rep, was friendly and professional. She informed me of which maintenance services were due and the costs involved, and provided status updates as well. I am very happy with the service I received. Even the gentleman who made my appointment was wonderful in that he checked to see if there were any recalls involving my car.

Your service representatives were very professional. Encourages you to continue getting good service.

The lady and everyone are so very nice. They let me rest quietly and do service on my car quickly at an affordable rate.

The service attendant was very helpful

I really appreciate working with Radi. He is a real professional.

courteous and quick service!

I had a sales person lie to me repeatedly over the phone after I ran my credit. I was told the numbers were all completed and all I had to do was go down there. When I got there the numbers weren���t what was discussed, the GM had to step in to get me close to what was discussed but even then it was with several extra months

Every time I visit leave not satisfied. Poor service department. When you pay $73,000 for a truck, I expect better service. Vehicle should always leave better than it came. Fingerprints everywhere, a ding, a scratch. I���ve been buying cars and trucks for a long time, and this is my worst experience. Love the truck though!

Service advisor was awesome, service was quick, I got to sit outside and get some sun, its been a long time since I did that. Everyone was super nice. I definitely intend to return, thank you

The service manager was courteous and polite and attended to my needs.

Had my 2018 towed in 3/22 and picked up on bv 3/27 to only have the SUV shut down on the highway not even 15 later. Now I had to have it towed back in. Service ESC and service issues were never addressed by tech or service advisor . The service advisor reassure me my vehicle was ready but it reality it basically wasn't. Now I had to spend money Saturday to have someone bring me and again 3/29 to finally get a rental. Unsatisfactory

Brooxi was so sweet and the finance guy was awesome. I purchased used, but even though I was told there was still bumper to bumper coverage on the car, there were parts broken on the car when I purchased that are not covered to be fixed. My second row seat tracks are damaged, my car antenna is snapped off, and my radio button is broken and missing. I was told after purchasing the car that these are not covered. This is very upsetting.

Great service

As usual, I was promptly greeted, with a smile and a welcome. Then, I was given ride back to work and my truck was put it for service. A few hours later, I received a call that my truck was ready to be picked up. When I got my truck back, it had been serviced and all fluids topped off. Never disappointed at Capital!