644 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Always professional and explained everyhing in a way I could understand.
Ariana R.
Mableton
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Service Customer
Service department doesn’t want to help resolve problems. They all act like they don’t want to be there and are very half-assed about trying to help fix the problems with my vehicle.
Juanta C.
Fort Myers
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Service was excellent. However, appointment was made online and when my Wife arrived for her oil change and tire rotation dealership had no record of her appointment.
Donald F.
Marietta
Business Response
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Was greeted quickly and service was performed quickly
Thomas M.
Canton
Business Response
Hi, we are so happy to read such a great review about Capital Buick GMC! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Everything was handle promptly and quickly. Everyone was very nice.
Kevin S.
Marietta
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had issue on a recall item and they did a great job getting me in and out in 24 hours.
Ernie M.
Hartford
Business Response
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
It was easy and smooth just how I like it
Percy Z.
Powder Springs
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
The workers are dedicated and get you out on time. I love my experience.
James D.
Atlanta
Business Response
Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My window was never fixed after 4 hours of waiting.
Catherine W.
Smyrna
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
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Confirmed Service Customer
friendly professional staff I will consider gm for future car service..
Radee S.
Marietta
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC
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Confirmed Sales Customer
Ms. Brooksie is wonderful!! She contacted us within the hour (on Christmas Eve for that matter) after making our online inquiry and followed up with a pleasant demeanor that made us come in and feel at ease. We got a great deal on our new 2020 Yukon! She patiently worked with us and we were able to drive home our brand new car!
Marlon F.
Smyrna
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My experience was amazing and down to earth. It wasn't a hassle trying to learn all the info about the car I wanted, as well as trying to get the paperwork done and approved. Everything was a smooth transaction.
Dasha H.
Marietta
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Great the best experience I ever had buying a truck Great salesperson
Lawrence D.
Dearing
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service advisor Zachary Hamby was a very informative on answering my service questions concerning my vehicle. Even though we live about 3 hours away when I vehicle broke down the service advisor Zachary Hamby was a very informative on answering my service questions concerning my vehicle. even though we live about 3 hours away when are vehicle broke down near that location all matters or taking care of. He had also given me good advice on another service concern. I am very glad that the vehicle was repaired and so far nothing else has come up at this time. Again we thank you so much for your Professional Service.
Katina S.
Americus
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!