423 Reviews Found
Confirmed Service Customer
Leonard and Zak are knowledgeable and kind. They are honest and work hard to get the customers out quickly.
Bernice M.
Austell
Business Response
Hello Bernice, We're glad to hear you found Leonard and Zak knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Professional Friendly Staff. Able to make repairs in a timely manner.
Joseph W.
Powder Springs
Business Response
Hi Joseph, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
My experience was great could have not been better thanks again
Todd E.
Lithonia
Business Response
Hello Todd, We're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Pablo was great to work with and one of the better sales experiences I’ve had. Wish I lived in Atlanta so I could have vehicle serviced there as well!
James B.
Charleston
Business Response
Hi James, Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Juanita, Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Bruce, We are so happy to read such a great review about Capital Buick GMC, LLC! We're looking forward to your next visit with us! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Roddy, my service technician/consultant, was excellent. Very friendly, knowledgeable, responsive and understanding. He did a great job explaining the issues and recommendations.
Steven H.
Atlanta
Business Response
Hello Steven, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I brought my car in for oil change and transmission flush. Customer Service, as always, was excellent. I had a slight issue after receiving service…car started smoking about a mile away from the dealership. I promptly call the service department to tell them what was happening and was returning to have it looked at. They figured out the issue, resolved it right away and I was good to go! Everyone was responsive and professional! Kudos!
Vanessa J.
Smyrna
Business Response
Hello Vanessa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Quick easy and efficient. Got me in and out on short notice. Grateful!
James G.
08-Atlanta
Business Response
Hello James, We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Thank you to Zach for being so knowledgeable and helpful.
Carson K.
Marietta
Business Response
Hi Carson, We're glad to hear you found Zach knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Paul, Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sales Reviews: Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Probably one of THE Best experiences in a Big Dealership Service Department - Amazing Customer Service from everyone all around - Service Advisors were extremely courteous professional as well very very informative all throughout my appointment - I must state: This entire seemed surreal, seriously; - while I was waiting I've met one of the New Car Sales Professional, Mr. Theo, he was handling a Customer's newly arrived, customized Yukon XL, which was ordered online 3 months prior; the detail and thoroughness this Sales Professional adhered by was 2nd to NONE!!! I was so impressed by this Gentleman's business acumen & keen awareness I decided to talk to him about the various Trucks & Trims needless to say I ended up test driving a brand-new GMC Yukon Ultimate, note: all while my Vehicle getting White Glove Serviced - literally!! Ladies & Gentlemen Capital GMC / Buick should be crowned the New "Sheriff in Town" of a "One Stop Shop" - from what I've experienced and first hand witnessed all throughout (walked entire Dealership / Property) everyone seems part of a huge kind and very genuine big Happy Family - it is a Family Business; - I applaud the Founder Mr. Tomlinson for creating such positive synergy all around - the Ying Yang of a true formidable presence & highly decorated decorum by the upper brass seems everlasting - a Legacy in the Automobile Industry deep etched into stone - the Capital / Bridges Auto Group is here to stay - and you've left a long lasting very positive impression. Nice. Well done!! Heads up to the Service Director he is in the likes of Clint Eastwood's Character "Heartbreak Ridge" - tough love is the best that outlasts about anything superficial and pretentious - nothing further from the truth here at Capital you will made feel welcome and super taken care of! Thank you Mr. Quinton, Sir Manston you are the Service Master Yoda - your vast knowledge and quick hands on approaches are out of this World were true Customer Service seem to become extinct. Thank you Sir including your quick keen decision making abilities to see through ALL nonsense that is not applicable &/or totally unnecessary. Appreciate all. Yukon the Beast drives beautiful - much much RESPECT 🙏🏼🙏🏼🙏🏼💂🏼💂🏼💂🏼
Christian A.
Atlanta
Business Response
Hello Christian, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied. We wish you many miles of safe and happy driving in your GMC Yukon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Martin, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Even though it required 2 days diagnostic, I was not told until i got there. A had to get a 3 day rental. I was not offered any reimbursements for added expense. I would have scheduled accordingly if I had known prior to arriving.
Kwanya M.
Mableton
Business Response
Hello Kwanya, We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Christopher, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Excellent service provided by Zach and the auto repair team.
Louvenia P.
Atlanta
Business Response
Hello Louvenia, We're happy to hear you had such a positive experience with Zach and our team! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I took my car back after having a oil change and a transmission Tune up/Flush paying $180 just for the flush. When I got home I realized my gears was not shifting in a timely manner. When I was taking it back to the dealership and the first thing they did was to call my Warranty company. What I was displeased about was it DID NOT have a hesitation in shifting gears when i first took it in for the service. The GMC dealer said I would have to pay to drop my transmission to see what happen.
Bryan R.
Powder Springs
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I reached out to contact you and was unable to reach you but left a voice message. I will try to again tomorrow. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Sincerely, Quinton Manston, Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Rana, we want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day. Sincerely, Quinton Manston, Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The experience was good. I am very apprehensive in car issues because in the past at other dealers I have felt as if I was taken advantage of. I pray this is not the case here at Buick on any service I receive.
Isalon T.
Marietta
Business Response
Hello Isalon, We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Kelli, We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213