376 Reviews Found
Confirmed Sales Customer
Errol McLean very informative and professional with our GMC Truck Purchase
Michael C.
Johns Creek
Business Response
Hi Michael, We're glad to hear you enjoyed your visit. Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Very friendly and helpful staff, in particular Eroll McLean was my direct sales agent who helped me from begging to the end and helped on every step. He is very knowledge and understand the needs of his client.
Kourosh R.
Abbeville
Business Response
Hi Kourosh, Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your visit here at Capital Buick GMC, LLC! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
William was fantastic to work with and made the transaction very easy. Even with a few hiccups that we had resolved the problems very easily.
Guy F.
Atlanta
Business Response
Hi Guy, Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Radi Rafailov and his team have always provided outstanding service for our Buick Enclave. Thank you.
Elizabeth B.
Marietta
Business Response
Hello Elizabeth, We're happy to hear you had such a positive experience with Radi and our team! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The dealership reached out to me about maintenance services that were due to be performed. I made an appointment for the services. When I arrived, I told them that I didn't have a ride, but didn't want to stay all day. I have them a time frame and they adhered to it. Can't ask for more than that. The waiting room was clean and mostly quiet.
Evelyn J.
Decatur
Business Response
Thanks Evelyn! We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The service department was all smiles and courteous. Service was fast and efficient. Thanks Capital Buick!
Mario E.
Smyrna
Business Response
Hi Mario, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Robt, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Judith, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
My consultant was great my only complaint is my wife was under the impression she was purchasing a safe but what was installed was a plastic storage container
Calvin F.
Atlanta
Business Response
Hello Calvin, We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I was surprised that after having to pay over $1000 for a minor repair, our vehicle wasn’t even washed. How much for we have to spend for that courtesy?
Dawn C.
Smyrna
Business Response
Hi Dawn, We're sorry that we did not fulfill your expectations during your visit to our dealership. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The work performed on my Buick Verano was excellent
Larry A.
Marietta
Business Response
Hi Larry, Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Overall a great customer experience... they found me the perfect vehicle.
Brandy S.
Acworth
Business Response
Hello Brandy, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Buick GMC, LLC. We hope to see you soon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Maxy, We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Had a transmission line leaking the line was $173.37 the labor was $397.70 plus shop fee of $24.41 $595.48 would of had it done but labor price was too much.
Danny B.
Powder Springs
Business Response
Hello Danny, We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Andy, We appreciate your positive review about your recent experience with us! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Quinton, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Larry, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great Blake our salesman was awesome he explained everything about the vehicle and carried us on a test ride
Calvin F.
Atlanta
Business Response
Hi Calvin, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
This is my 4th car from Capital GMC and I could not be happier.
Teresa P.
Marietta
Business Response
Hi Teresa, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 61 8-7200
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Confirmed Service Customer
I haven't had my car serviced at GMC in YEARS. Not sure why you would send me this.
Nancy L.
Smyrna
Business Response
Hi Nancy, we truly appreciate your honest feedback. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213