Confirmed Service Customer
Had an accident and the body work done at this location before the collision center was moved. I have brought my car back at least 15 times for an issue that remains unresolved. The service manager basically told me they hear the noise, can't find it and to just turn the radio up if I don't want to hear it. That doesn't solve the issue. It's a loud rattling noise coming from under the car (exhaust area). While Rodi has been super nice and understanding, my car still hasn't been fixed.
Alisha C.
Atlanta,
GA
Business Response
Hello Alisha, Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0704 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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