Confirmed Service Customer
Probably one of THE Best experiences in a Big Dealership Service Department - Amazing Customer Service from everyone all around - Service Advisors were extremely courteous professional as well very very informative all throughout my appointment - I must state: This entire seemed surreal, seriously; - while I was waiting I've met one of the New Car Sales Professional, Mr. Theo, he was handling a Customer's newly arrived, customized Yukon XL, which was ordered online 3 months prior; the detail and thoroughness this Sales Professional adhered by was 2nd to NONE!!! I was so impressed by this Gentleman's business acumen & keen awareness I decided to talk to him about the various Trucks & Trims needless to say I ended up test driving a brand-new GMC Yukon Ultimate, note: all while my Vehicle getting White Glove Serviced - literally!! Ladies & Gentlemen Capital GMC / Buick should be crowned the New "Sheriff in Town" of a "One Stop Shop" - from what I've experienced and first hand witnessed all throughout (walked entire Dealership / Property) everyone seems part of a huge kind and very genuine big Happy Family - it is a Family Business; - I applaud the Founder Mr. Tomlinson for creating such positive synergy all around - the Ying Yang of a true formidable presence & highly decorated decorum by the upper brass seems everlasting - a Legacy in the Automobile Industry deep etched into stone - the Capital / Bridges Auto Group is here to stay - and you've left a long lasting very positive impression. Nice. Well done!! Heads up to the Service Director he is in the likes of Clint Eastwood's Character "Heartbreak Ridge" - tough love is the best that outlasts about anything superficial and pretentious - nothing further from the truth here at Capital you will made feel welcome and super taken care of! Thank you Mr. Quinton, Sir Manston you are the Service Master Yoda - your vast knowledge and quick hands on approaches are out of this World were true Customer Service seem to become extinct. Thank you Sir including your quick keen decision making abilities to see through ALL nonsense that is not applicable &/or totally unnecessary. Appreciate all. Yukon the Beast drives beautiful - much much RESPECT 🙏🏼🙏🏼🙏🏼💂🏼💂🏼💂🏼
Christian A.
Atlanta,
GA
Business Response
Hello Christian, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied. We wish you many miles of safe and happy driving in your GMC Yukon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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