Confirmed Sales Customer
I’m a GM retiree…they went up $1500 on the price, charged me nearly $600 for Doc fee (they can only charge GMS clients $75) and promised they wouldn’t go up on the price of the vehicle like Carl Black GMC does. They broke that promise. I had a check prepared from Navy Federal based on the agreed upon price, I ended up paying $3000 more!!! I’m 75 years old and I’ve only purchased GM cars my entire life…this was the worst experience!
Eugene C.
Marietta,
GA
Business Response
Hello Eugene, We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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