Confirmed Service Customer
My vehicle was ready however I was not notified. I called and could not get through to anyone in SD. I eventually just drove to pick my vehicle up, by the time I got there they were closed. The next day I was expecting someone to notify me that my car was ready and nothing. After spending nearly $2000 dollars for repairs, I would expect someone to call me and let me know my car was ready. Fortunately I'm blessed to have more than one vehicle and was not horribly inconvenienced. My customer service experience was awful.
Damon K.
Atlanta,
GA
Business Response
Hi Damon, we regret to hear that your experience with us was not a more positive one. Please contact us at (770) 872-0704 when you have an opportunity, and we will be more than happy to try and turn your experience around. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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