378 Reviews Found
Confirmed Service Customer
Everyone was so nice and helped me get back to work.
Kristi P.
Douglasville
Business Response
Hello Kristi, Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Angel and Charles were great to deal with. Charles in finance helped make the transaction and financing process very smooth and showed all details and explained a lot. Probably the best finance manager I ever dealt with to be honest.
Osama F.
Lilburn
Business Response
Hi Osama, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! If you have any further questions, please don't hesitate to reach out! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Work was completed quickly and professionally. Thank you again for a great experience.
Kevin D.
Smyrna
Business Response
Hello Kevin, It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Theo was awesome. Everyone I interacted was top notch. Great experience!!
Patricia M.
Buchanan
Business Response
Hello Patricia, Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hello Larry We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Service technician actually took time to explain what is possibly going on with my car and provided great suggestions regarding the upkeep and maintenance. My problem is I received an email from the dealership and made a same-day appointment for an oil change however when I arrived there was no record of it in the system so there's some kind of disconnect that needs to be addressed. They still got me in and out despite that so I was appreciative.
Batecia L.
Fairburn
Business Response
Hello Batecia, We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! We will use your comments to refine our efforts to ensure this issue does not happen again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
I’ve purchased 2 vehicles from this dealership. They have great customer service. I would recommend this dealership to anyone.
Seneca M.
Sarasota
Business Response
Hello Seneca, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Buick GMC, LLC. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Leonard and Zak are knowledgeable and kind. They are honest and work hard to get the customers out quickly.
Bernice M.
Austell
Business Response
Hello Bernice, We're glad to hear you found Leonard and Zak knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Professional Friendly Staff. Able to make repairs in a timely manner.
Joseph W.
Powder Springs
Business Response
Hi Joseph, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
My experience was great could have not been better thanks again
Todd E.
Lithonia
Business Response
Hello Todd, We're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Pablo was great to work with and one of the better sales experiences I’ve had. Wish I lived in Atlanta so I could have vehicle serviced there as well!
James B.
Charleston
Business Response
Hi James, Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Juanita, Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Bruce, We are so happy to read such a great review about Capital Buick GMC, LLC! We're looking forward to your next visit with us! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Roddy, my service technician/consultant, was excellent. Very friendly, knowledgeable, responsive and understanding. He did a great job explaining the issues and recommendations.
Steven H.
Atlanta
Business Response
Hello Steven, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I brought my car in for oil change and transmission flush. Customer Service, as always, was excellent. I had a slight issue after receiving service…car started smoking about a mile away from the dealership. I promptly call the service department to tell them what was happening and was returning to have it looked at. They figured out the issue, resolved it right away and I was good to go! Everyone was responsive and professional! Kudos!
Vanessa J.
Smyrna
Business Response
Hello Vanessa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Quick easy and efficient. Got me in and out on short notice. Grateful!
James G.
08-Atlanta
Business Response
Hello James, We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Thank you to Zach for being so knowledgeable and helpful.
Carson K.
Marietta
Business Response
Hi Carson, We're glad to hear you found Zach knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Service Reviews: Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Paul, Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sales Reviews: Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Probably one of THE Best experiences in a Big Dealership Service Department - Amazing Customer Service from everyone all around - Service Advisors were extremely courteous professional as well very very informative all throughout my appointment - I must state: This entire seemed surreal, seriously; - while I was waiting I've met one of the New Car Sales Professional, Mr. Theo, he was handling a Customer's newly arrived, customized Yukon XL, which was ordered online 3 months prior; the detail and thoroughness this Sales Professional adhered by was 2nd to NONE!!! I was so impressed by this Gentleman's business acumen & keen awareness I decided to talk to him about the various Trucks & Trims needless to say I ended up test driving a brand-new GMC Yukon Ultimate, note: all while my Vehicle getting White Glove Serviced - literally!! Ladies & Gentlemen Capital GMC / Buick should be crowned the New "Sheriff in Town" of a "One Stop Shop" - from what I've experienced and first hand witnessed all throughout (walked entire Dealership / Property) everyone seems part of a huge kind and very genuine big Happy Family - it is a Family Business; - I applaud the Founder Mr. Tomlinson for creating such positive synergy all around - the Ying Yang of a true formidable presence & highly decorated decorum by the upper brass seems everlasting - a Legacy in the Automobile Industry deep etched into stone - the Capital / Bridges Auto Group is here to stay - and you've left a long lasting very positive impression. Nice. Well done!! Heads up to the Service Director he is in the likes of Clint Eastwood's Character "Heartbreak Ridge" - tough love is the best that outlasts about anything superficial and pretentious - nothing further from the truth here at Capital you will made feel welcome and super taken care of! Thank you Mr. Quinton, Sir Manston you are the Service Master Yoda - your vast knowledge and quick hands on approaches are out of this World were true Customer Service seem to become extinct. Thank you Sir including your quick keen decision making abilities to see through ALL nonsense that is not applicable &/or totally unnecessary. Appreciate all. Yukon the Beast drives beautiful - much much RESPECT 🙏🏼🙏🏼🙏🏼💂🏼💂🏼💂🏼
Christian A.
Atlanta
Business Response
Hello Christian, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied. We wish you many miles of safe and happy driving in your GMC Yukon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Martin, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213