373 Reviews Found
Business Response
Hello Robt, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Judith, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
My consultant was great my only complaint is my wife was under the impression she was purchasing a safe but what was installed was a plastic storage container
Calvin F.
Atlanta
Business Response
Hello Calvin, We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0704 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I was surprised that after having to pay over $1000 for a minor repair, our vehicle wasn’t even washed. How much for we have to spend for that courtesy?
Dawn C.
Smyrna
Business Response
Hi Dawn, We're sorry that we did not fulfill your expectations during your visit to our dealership. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The work performed on my Buick Verano was excellent
Larry A.
Marietta
Business Response
Hi Larry, Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Overall a great customer experience... they found me the perfect vehicle.
Brandy S.
Acworth
Business Response
Hello Brandy, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Buick GMC, LLC. We hope to see you soon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Maxy, We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Had a transmission line leaking the line was $173.37 the labor was $397.70 plus shop fee of $24.41 $595.48 would of had it done but labor price was too much.
Danny B.
Powder Springs
Business Response
Hello Danny, We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Andy, We appreciate your positive review about your recent experience with us! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Quinton, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Larry, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great Blake our salesman was awesome he explained everything about the vehicle and carried us on a test ride
Calvin F.
Atlanta
Business Response
Hi Calvin, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
This is my 4th car from Capital GMC and I could not be happier.
Teresa P.
Marietta
Business Response
Hi Teresa, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 61 8-7200
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Confirmed Service Customer
I haven't had my car serviced at GMC in YEARS. Not sure why you would send me this.
Nancy L.
Smyrna
Business Response
Hi Nancy, we truly appreciate your honest feedback. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Very responsive and attentive. Especially Radi.
Jaron B.
Mableton
Business Response
Hi Jaron, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
It was very worst because the customer service is terrible her name is Amey I think I never had that kind of experience to change bricks and oil it takes more than 6 hours other thing to change the brick pads she told me $1080 dollars and after everything is Dan she was asked me 1500 hundred and it was very bad experience and told her what is going on she even not sorry and somebody Bering buck around $1180 the price and I had the coupon from GMC she took it and she didn’t use it I asked her and she not says anything so I was disappointed it wasn’t the GMC problem am almost more than with GMC this time I get disappointed
Mulugeta S.
Stone Mountain
Business Response
Hello Mulugeta, We regret to hear that your experience with us was not a more positive one. Please reach out to us at (770) 872-0704 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Robert, We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
William was great to work! First class experience.
Drake B.
Dunwoody
Business Response
Hey Drake, We're so glad you enjoyed working with William. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Capital Buick GMC, LLC! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
for in front brake change and oil change we Wait 6 hours the customer service is Emma
Kibamo U.
Clarkston
Business Response
Hello Kibamo, We are disappointed to hear that you did not have a more positive experience with us at Capital Buick GMC, LLC. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great staff and willing to assist. Appointments are always available which is a great thing.
Labrone M.
Dallas
Business Response
Hello Labrone, We are glad we could help! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213