404 Reviews Found
Business Response
Hi James, We're happy you found our staff to be so supportive during your experience here at Capital Buick GMC, LLC. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello William, We appreciate your positive review about your recent experience with Theo! Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Very pleased with my recent experience. I came in for an oil change and tire rotation and they had me out of there in a little over an hour. Very speedy service.
Brandice B.
Marietta
Business Response
Hi Brandice, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Radi is always very helpful. I have been getting my Buick serviced from y’all for over a decade and Radi has always been my go to man.
Kathyrn K.
Smyrna
Business Response
Hello Kathyrn, Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Didn’t take my truck there nor would I. The worst service department GMC has in the US.
Larry H.
Acworth
Business Response
Hi Larry, We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0704 at your earliest convenience and we will do our best to resolve this with you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
We arrived late to the dealership, and kept the sales associate and financial team after hours. They were kind and generous with their time.
Joyce E.
Smyrna
Business Response
Hello Joyce, Thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Capital Buick GMC, LLC. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Francisco, We really appreciate your positive review! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hi Key, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Everyone was outstanding to work with. Very customer oriented, friendly, and professional. Excellent experience.
Matthew H.
Cumming
Business Response
Hi Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! Until the next time we meet, take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Francis, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Purchased a new Sierra from Theo. He was go to work with throughout the process.
Christopher G.
Marietta
Business Response
Hi Christopher, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
I’m a GM retiree…they went up $1500 on the price, charged me nearly $600 for Doc fee (they can only charge GMS clients $75) and promised they wouldn’t go up on the price of the vehicle like Carl Black GMC does. They broke that promise. I had a check prepared from Navy Federal based on the agreed upon price, I ended up paying $3000 more!!! I’m 75 years old and I’ve only purchased GM cars my entire life…this was the worst experience!
Eugene C.
Marietta
Business Response
Hello Eugene, We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
We are so thankful for the time Radi and his team took to talk through all of our concerns about our car. The work seems to be excellent. Thank you!
Jacob D.
College Park
Business Response
Hi Jacob, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Theo was fantastic. Only hiccup was in financing with rates. We had perfect credit and they told us 8.24 was the best we could do. We then recommended another bank and that was lower at 7.95 and the ultimately got in the phone and found one for 6.25.
Richard F.
Brookhaven
Business Response
Hi Richard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Jose, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Quickly fixed an issue that was under warranty. Was on my way in 1/2 hour!
Annette B.
Atlanta
Business Response
Hey Annette, It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Kept the dealership open late for us to complete the transaction.
Mark C.
Cartersville
Business Response
Hello Mark, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Good experience, but would like to receive expected charges on drop off for service.
Lawrence L.
Atlanta
Business Response
Hello Lawrence, We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I always appreciate Radi in the service department.
Romin A.
Austell
Business Response
Hi Romin, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great service! Prompt and courteous experience.
Madelene W.
Austell
Business Response
Hello Madelene, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213