390 Reviews Found
Confirmed Service Customer
It was smooth as always. Had an appointment, went in, explained to them why I was there and they had my car ready in no time. Perfect as always!!
Monique G.
Tucker
Business Response
Hi Monique, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The issues were addressed and repaired. Hopefully all things were care of ina timely manner.
Hazel S.
Atlanta
Business Response
Hi Hazel, We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Very happy. Professional experience.
Christopher L.
Holly Springs
Business Response
Hi Christopher, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Bueno estoy descontento porque si compré mi carro 0 millas porque no trajo sus alfombras originales?
Francisco S.
Atlanta
Business Response
Hello Francisco, We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Ron, We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Ease of doing business plus very knowledgeable
Dorothy D.
Atlanta
Business Response
Hi Dorothy, We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Melissa, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hey Dave, Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Bill, Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Service was professional. I enjoyed my Hot Cocoa while I waited. Zach was very friendly.
Nikkita W.
Lithia Springs
Business Response
Hi Nikkita, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Marion, We're glad you had such a wonderful experience with us! Until the next time we meet, take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
once parts arrive and you can gegt on the schedule - service is fine. Ordering a part and actually being notified when it arrives without waiting 2 months and calling in to inquire on your own - tons of room for improvement there. I'm actually going to have to move business someplace else because I'm tired of ordering something, wait around, never hear, call in, have to wait a day for a call back, only to find out "yeah - your part has been sitting here".
Leonard M.
Acworth
Business Response
Hi Leonard, We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to restore your confidence in our services. Please reach out to us at (770) 872-0704 and we will work towards resolution! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
After receiving my vehicle for service oil change and rotation of tires I noticed a loud squeaky noise on my front tire while I was driving. That noise was not there before I serviced my vehicle I did call the next day to report the issue they told me to bring the vehicle in for inspection but I had appointment that could not be canceled the day after the service so I’m planning on taking my vehicle 2 days after the service was done to see what was the issue is
Candelaria C.
Mableton
Business Response
Hello Candelaria, It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Very very professional attended to my needs as soon as I walked in and was so fast. I didn't even have an appointment and they treated me with perfection.
Monique G.
Tucker
Business Response
Hey Monique, We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Theo Petenzi was great to work with. Very knowledgeable, helpful, and professional.
Christopher C.
Atlanta
Business Response
Hello Christopher, We're glad to hear you found Theo knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Made appointment online for oil / filter change, new tires and alignment. Dropped off vehicle, communication from Service Advisor (Rodi) was excellent, keeping me updated throughout process. Work performed was as expected.
Jeff R.
Atlanta
Business Response
Hey Jeff, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Capital Buick GMC, LLC Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
The consultant was so kind and gentle deal with my car purchase.
Chae C.
Atlanta
Business Response
Hi Chae, Thank you for your kind review; we are happy to pass along your comments to the team here at Capital Buick GMC, LLC! We can't wait to see you again, have a great day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
I recently purchased a 2024 GMC Sierra from Capital with Mr. Blake Kenya. My experience was excellence. I truly appreciate their professionalism and deal making ability. Thank you Blake Kenya and Capital for your excellent services!
Chyra G.
Atlanta
Business Response
Hello Chyra, We're happy to hear you had such a positive experience with Blake! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
Had an accident and the body work done at this location before the collision center was moved. I have brought my car back at least 15 times for an issue that remains unresolved. The service manager basically told me they hear the noise, can't find it and to just turn the radio up if I don't want to hear it. That doesn't solve the issue. It's a loud rattling noise coming from under the car (exhaust area). While Rodi has been super nice and understanding, my car still hasn't been fixed.
Alisha C.
Atlanta
Business Response
Hello Alisha, Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0704 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Second purchase there. Enjoy working with Rodney Trimm.
Stephen L.
Canton
Business Response
Hello Stephen, We're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200