Outstanding service as usual, Radi was busy with another customer when I drove up, Donna greeting me and said Radi would be with me in a few minutes.
Just a routine service on one of my two GMC brand trucks, I will
continue to use Capital GMC for my service needs.
We're very sorry to hear about your experience. We are working hard to improve conditions at our dealership and value your feedback. Please reach out to me personally so that I can discuss this with you and work to provide some resolution. I hope to hear from you soon. Tony Dutton, Service Director, 770.953.1800
Capital GMC Buick rocks!!! Dana in service always handles our needs professionally, efficiently & the most important part for a great price. We rely on Dana, she always goes above and beyond her call of duty. Thanks Capital!!!!
I've always being my vehicle to this location for all my vehicle service needs. I was very disappointed this last visit. In 7-8-2017 I brought my vehicle in for an Emissions. After waiting for an hour I was told that there wasn't anymore certificates. It was an inconvenience to me after waiting an entire hour and not being informed sooner.
I am sorry to hear your dissatisfaction with your most recent visit, Crystal. I would like to have you reach out to me when you get a moment, so we can address your issue to the best of our ability. I look forward to hearing from you soon. Tony Dutton, Service Director, 770.953.1800
My service advisor wrote up my service, advised me of recommended items, I accepted 2 and passed on one. He got me a ride in the shuttle and sent me on my way. couple hours later he advised me that my truck was ready by text.